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The position you want to occupy and the position you actually occupy are rarely the same.

What brand positioning research tests

Most B2B brands have an intended position, the framing the leadership team has agreed, the words on the website, the deck pitched to clients. They also have an actual position, the framing the buyers use when they describe you to each other, the category they put you in, the alternatives they compare you against. The gap between intended and actual position is the lever a positioning programme is supposed to move.

Critical Deal brand positioning research starts by measuring the gap. We test the intended position against buyer reality. We surface the words buyers actually use. We identify which messages land, which feel generic, and which back-fire. The output is a positioning verdict and the specific moves that close the gap.

What we cover

  • Category frame. What category do buyers actually put you in? Often different from what your strategy slide says.
  • Comp set. Who do buyers actually compare you to? Almost always different from the comp set you assume.
  • Brand attributes. Which attributes buyers associate with you, ranked, with the strength of association measured.
  • Message landing. Specific message variants tested against buyer reaction, including the messages your team is convinced are landing but aren't.
  • Language extraction. The exact phrases buyers use to describe you, your category, and your alternatives. The vocabulary your marketing should be using.
  • Repositioning moves. The specific changes, to category frame, comp set, message hierarchy or brand attribute emphasis, that close the gap between intended and actual position.

What you get

  • A positioning verdict, current position vs intended, the gap, the closing strategy.
  • A perception map against the comp set on the dimensions buyers care about.
  • A message library with claims ranked by reception, plus the alternative phrasings buyers found stronger.
  • A language file of the actual buyer vocabulary, ready for messaging, content and sales scripts.
  • An activation deck for the marketing leadership team.
How we run it

Five steps to a positioning verdict.

  1. Intended position audit.

    Capture the intended position from the leadership team, the position you want to occupy.

  2. Buyer-side discovery.

    Hand-screened interviews with real buyers. We test category frame, comp set, brand attribute association and language.

  3. Message testing.

    Specific message variants stress-tested in conversation. Ranked reception. Buyer language captured.

  4. Perception mapping.

    Quantified perception map on the dimensions buyers actually use to compare you.

  5. Verdict + closing strategy.

    Current position vs intended position, the gap, the specific moves that close it.

Marketing language and buyer language are usually different. Decision-grade positioning bridges the gap.
The single useful framing of brand positioning research.
Frequently asked

Brand positioning research, questions.

What is brand positioning research?

Primary research that surfaces how a brand is actually perceived in market, what buyers associate with it, how it compares to alternatives, which messages land and which fall flat. The output informs positioning, messaging and brand-investment decisions.

How is this different from messaging research?

Messaging research tests specific claims. Brand positioning research is broader: it tests the position the brand occupies in buyers' minds, the category frame buyers use to compare you, and the brand attributes that drive consideration. We do both, usually together.

When should we commission it?

Before a re-positioning, after a leadership change, during M&A integration (acquirer's brand vs target's), before a launch into a new segment, when buyer feedback suggests the current positioning isn't landing, or as a baseline before a major brand investment.

Who's involved on the buyer side?

The actual buyers and influencers in your target market, decision-makers, champions, evaluators, and (where relevant) ex-buyers who chose someone else. Hand-screened, real targets.

How long does it take?

Four to six weeks for a full brand positioning engagement. Faster for narrower scope (messaging-only) or a single-segment read.

What do we get?

A positioning verdict: current position vs intended position, the gap, and the specific moves to close it. Plus a message library, a perception map, and the buyer language we tested with.

Will it work for B2B services and consultancies?

Yes, especially. The buyer of a professional service is hyper-attentive to brand positioning because trust and category fit are central. We have particular depth in B2B services positioning.

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